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Price List
Up-front pricing. No matter how long it takes us to help you, you'll know the exact cost before we start.
If you're not completely satisfied, we'll do our best to fix the problem, fast and free. If there is a problem with the service provided and you notify us and we will work to remedy your problem quickly and at no additional cost.
Would you rather pay per minute? Click here for per minute pricing.
Home Networking Consultation
Find out what it takes to connect your home or office before you even make a purchase.
A Technician will:
- Visit your home to survey your networking needs
- Explain the benefits of networking your existing hardware
- Estimate additional services or hardware required
- $49
- -
- $29
Whole Home Network Installation
Work securely from anywhere in your network, while sharing the Internet and files between computers and printers. We'll set up your wired/wireless router to work with your multi-computer network. Router sold separately.
- $199
- -
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Network Troubleshooting and Repair
Having problems with your wireless network? We can help.
We will:
- Discover the cause of the problem
- Troubleshoot and repair your network connection
- $159
- -
- $99
Wireless Security Setup
Did you know that 80% of wireless networks are not secure? How about yours? Our Agent will come to your location and help protect your existing wireless network.
Hardware and software is not included.
- $59
- -
- $49
Network Installation
Share the Internet, printers, and files from anywhere in your home or office with a secure wireless network. A Technician will come to your location and set up or troubleshoot a two-device wired/wireless network for fast and easy multitasking.
Sample devices include:
- A computer
- Access point
- Print server
- Range extender
- Xbox
- Xbox 360
- Playstation 2
Hardware is not included. You can add additional devices for $49 each.
- $159
- -
- -
ISP Troubleshooting
Having problems connecting to your current high-speed or dial-up service? Call 1 714 881-5099 and we'll provide you with the info you need or schedule an appointment that best suits you.
A Technician will:
- Determine what's causing the problem
- Help you get back on line
ISP is not included.
Start Now- $159
- -
- $99
Add Device to Existing Network
Setup a single device to an existing wired/wireless network.
Examples include:
- Computer
- Access point
- Print server
- Range extender
- Xbox/Xbox 360
- Playstation 2/Playstation 3
- Wii
Hardware or software is not included.
Start Now- $159
- -
- $99
PC Setup
Let us deliver your computer and set it up for you.
A Technician will:
- Stay as long as it takes to ensure your system is running properly
- Get you connected to the Internet
- Perform a Network Security Check to keep your files safe
- $99
- -
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Standard Security, Performance and Optimization)
Maximize your computer's performance by removing all unnecessary clutter. Also includes security and privacy software scans to ward off viruses and spyware.
Anti-virus and anti-spyware software is included. All critical updates will be installed.
- $229
- $129
- $89
Advanced Security and Performance, Optimization and Restore CD)
Maximize your computer's performance by removing all unnecessary clutter. This also includes security and privacy scans to ward off viruses and spyware, and the creation of a restore CD or DVD.
- $249
- $149
- $99
Premium Security, Performance, Optimization, Restore CD / DVD and Parental Control Software)
Maximize your computer's performance with these enhancements that personalize it to your needs and remove all unnecessary clutter. This also includes security and privacy scans to block viruses and spyware.
We'll also create a restore CD of your computer information and install parental control software (included with purchase).
Start Now- $299
- $179
- $110
PC Safety Check
Online safety begins with you. Be sure you know what's happening on your PC. Although the Internet represents fantastic technological innovation, it can also harbor risk. With careful use and awareness, however, every family can take advantage of the benefits of online education and entertainment while minimizing their vulnerability.
A Technician will:
- Check for anti-virus and anti-spyware software, ensuring that they're up to date and that a firewall is in use
- Check for current Windows patches
- Check for file-sharing programs, which kids often use to download and share music. Unfortunately, this violates copyright law, and you could be liable for any illegal actions. What's just as worrisome is that your information and data could be in a shared location, meaning others can access it through these programs.
- Review a history of websites visited-an important precaution since websites of ill repute are a haven for pernicious and annoying intruders
- Check instant message. Suggestive screen names can attract unwanted attention. Don't use children's last names in eMail addresses or screen names
- Search MySpace and Google for personal Info
- Suggest ways to improve your online safety
- -
- -
- $49
Family Security Configuration
Windows VistaT only.
Although Vista comes with built-in parental control software, we'll make sure that it's set up and running for maximum online protection.
A Technician will:
- Set up user accounts
- Configure Internet security, game ratings, and time-of-use parameters
- Block any specific Internet sites that you don't want children to access
- Clean up your hard drive
- $129
- $29
- $49
Family Security Configuration with Optimization
Windows VistaT only
A Technician will:
- Set up user account
- Configure Internet security, game ratings, time-of-use parameters
- Block specific Internet sites that you don't want children to access
- Adjust system settings for faster and smoother performance
- Update your PC with the most recent security software
- Clean up your hard drive
- Configure up to 10 gadgets
- -
- -
- $69
Ultimate Vista Configuration
Get the benefits of Family Security Configuration, Optimization and 30 Minutes of Vista Training in one service and save!
A Technician will:
- Set up user accounts
- Configure Internet security, game ratings, time of use parameters
- Block specific Internet suits to protect your children
- Adjust your computer's system settings for a faster and smoother performance
- Update your PC with the most recent updates to guard against security threats
- Clean up your hard drive
- Configure up to 10 gadgets
- Clean up your desktop (icon) and trial software
- Answer your Vista questions
- Demonstrate basic navigation
- Show key features such as gadgets, Aero, Readyboost, data backup and search
- Customize your Vista settings for you
This service is for Windows VistaT only. Hardware or software is not included.
Start Now- -
- -
- $99
Advanced Diagnostic With Repair (diagnostic, cleaning, virus/spyware removal, OS repair, optimization, software updates)
This extensive diagnosis will find the cause of crashes, lockups, unusual slowness, or Internet problems. Includes software repair, virus and spyware removal and physical cleaning. Choose optimization for faster computer speed and better performance.
Start Now- $249
- $199
- $99
Software Troubleshooting with Online Diagnostic
Get help with your productivity software issues online or over the phone.
A Technician will:
- Repair, troubleshoot or install one software title, such as Word, Excel, Quicken, Photoshop, Outlook
- Properly configure the software setting
A working high-speed Internet connection is required. Service does not cover operating system installation; software is not included.
Start Now- -
- -
- $79
Advanced Diagnostic, Repair & Prevention (diagnostic, cleaning, virus/spyware removal, OS repair, software updates, 2 single title software installs, optimization)
This extensive diagnosis will explain most crashes, lockups, unusual slowness, or internet problems. Includes software repair, virus and spyware removal, and physical cleaning. Optimization lets you enjoy faster computer speed and better performance; security and privacy software keeps your computer protected. Security software is included.
Start Now- $349
- $299
- $120
Diagnostic
Agents will get to the heart of the matter and root out the problem through a series of system checks and diagnostics. And once the riddle is solved, we'll advise you on the best course of action to get your PC back in shape.
Start Now- $159
- $59
- $29
Computer Optimization
Your computer, like your car, is a finely tuned machine that needs regular maintenance to keep it running and in good working order. Our optimization service includes over 100 system tweaks that will shorten your computer's boot time, delete unwanted files and remove unnecessary background processes. Agents will bring your system up to speed with the most recent updates to guard against security threats, and, if needed, defrag your hard drive.
Start Now- $129
- $29
- $49
Hardware Install (upgrade/service)
Agents are ready to install any one PC compatible internal or external hardware device onto your desktop or laptop.
Examples include:
- Graphic/video card memory
- Hard drive
- Optical drive
Hardware is not included.
Start Now- $159
- $39
- -
Single Title Software Install (AV, AS, OLB. Etc.)
From tax preparation to hobbies-our Technicians will install a utility or productivity software. Service excludes operating system installation.
Software is not included.
Start Now- $129
- $29
- $49
Software Suite Install (Suite, MSFT Office, DI Suites, Etc.)
Service includes the repair, troubleshooting or installation of one software suite (e.g., Microsoft Office, Norton Internet Security, etc.) and all critical updates. Agents will also test the software suite for proper functionality.
Software is not included.
Start Now- $149
- $59
- $69
Operating System Install
A Technician can install the version of MicrosoftR Windows that best suits you and your computer, as well as all critical updates. Software is not included.
Start Now- $249
- $129
- $99
Restore CD Creation
Did you know most new PCs come with the restore copy of your new system on the hard drive? Take the fuss out of creating a restore disk. Agents are standing by to take the trouble out of the process and create a restore CD for you.
- $129
- $29
- $49
One Time Data Backup / Transfer (CD/DVD, Ext Device, Direct HD, Network-Attached Storage, Move 9.4 Gigabytes of Data)
Save secure copies of your computer's files in case of a severe crash. We'll copy up to 9.4 GB of your important data to CD, DVD or external hard drive. (Unlimited backup available. Ask A Technician for details.)
Start Now- $229
- $99
- -
Automated Data Backup (Internal, External HDD, NAS)
Set your computer to automatically backup your important data.
A Technician will:
- Connect external hard drives to your computer (hard drive not included)
- Install software and drivers
- Verify that the drivers are functional
- Set up operating system software for network system access and data
- Configure your computer to routinely back up your files
- $229
- $129
- $139
Online Data Backup
This automated service copies the files you chose (up to 25 GB) to our secure, remote server via your high-speed Internet connection. You can still access your data online from anywhere with your password.
Yearly subscription. Installation costs apply.
Start Now- -
- $49
- -
Clean and Remove (Hard Drive Erasure)
Resell or donate your computer with confidence after we remove all your confidential files and information from the hard drive. Don't give away your confidential information.
Start Now- -
- $59
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Data Recovery Level 1
Recover your accidentally deleted or formatted data from a working hard drive. A Technician will transfer all files from the damaged source onto a CD, DVD or external hard drive. Hardware is not included.
Start Now- -
- $259
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Data Recovery Level 2
Recover your data from a failing hard drive. A Technician will transfer all files from the damaged source onto a CD, DVD or external hard drive. Hardware is not included.
Start Now- -
- $519
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Data Recovery Level 3
Recover your data from a severely damaged hard drive. A Technician will transfer all files from the damaged source onto a CD, DVD or external hard drive. Hardware is not included.
Start Now- -
- $1599
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MP3 Setup and Training
Take your music library online. Have A Technician set up your new MP3 player on your PC.
The service includes a brief tutorial on how to:
- Use your MP3 player
- Copy your CDs onto the computer
- Burn your own CDs
- Transfer music to your MP3 player
- Organize your new music library
A working high-speed internet connection is required. Hardware is not included.
Start Now- -
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- $49
Peripheral Setup (Printer, Digital Camera, etc.)
Need help connecting something to your computer? This service is the quick and painless way to install your printer, camera or other digital device correctly.
A Technician will:
- Guide you through the connection steps over the phone or online
- Help you configure your device settings properly
A working high-speed internet connection is required. Hardware is not included.
Start Now- -
- -
- $49
One-Hour Training
We offer hour-long on-line personal training sessions. Choose your topic and learn at your own pace - right there at your own computer.
Tutorial examples include:
- Software
- Basic PC skills
- Digital imaging
- Digital video
- Digital music
- $159
- -
- $99
Two-Hour Training
If one hour isn't enough - or you want to make sure all of your questions are answered - you can meet with A Technician for an in-home two-hour training.
Tutorial examples include:
- Software
- Basic PC skills
- Digital imaging
- Digital video
- Digital music
- $229
- -
- $129
30-Minute Vista Basic Training
Learn how to use Windows Vista on your time, at your pace. You'll simply need a broadband connection.
You'll learn:
- Basic navigation
- Key features such as gadgets, Aero, Readyboost, data backup and search
- Any other questions you have about Vista
- -
- -
- $39
Talk with a Technician for FREE
Before any work is done on your computer a technician will consult with you by phone or email to determine what problems you are experiencing and formulate a solution that meets your specific needs and budget. Our technicians might even be able to solve your problem during this consultation and you still don't pay anything.
Refer a friend and save money
When you refer a friend or family member and they receive support from us then you will receive 30 minutes of free remote support from our technicians. We will help you with ANY problems you are having and you don't pay anything for the first 30 minutes. Just tell your friend or family member to give your first and last name to a technician or have them email us after they receive support.